Shipping policy
Shipping Policy
Thank you for visiting and shopping at At War. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. All orders are usually shipped out within two weeks, but most of the time sooner.
Each item will have a specific shipping policy displayed on the products page. Some items ship out within 2-3 business days, and some items ship between 7-10 business days. This is dependent on stock and whats on back order. Most items are pre-made, while some are made to order. Each item will have specific policies and you will be updated during this entire process!
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur, but not often.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you receive an email saying that your order has been shipped but that it is in pre-shipment, that means we are still processing your order but have created a shipping label for you and that your order is secure.
SALE ITEMS ARE FINAL SALE.Customs, Duties and Taxes
At War is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
At War is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.